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Counselling services

  1. Crisis and general support
  2. Organisation Contact details Expertise and service/ support hours

     

    Extra information:
    Interpreter Services 131 450

     

    www.tisnational.gov.au

    24/7 free translation/ interpreter services

     

    Call this service if you need someone to help you make a phone call in English.

     

    Lifeline 131 114

     

    www.lifeline.org.au

    24/7 free telephone counselling service for crisis support and suicide prevention Counselling by phone or web chat.
    Kids helpline

     

    1800 551 800

     

    www.kidshelpline.com.au

    24/7 free general counselling service for kids and young people (max. 25 years old) Counselling by phone, email or web chat.
    The Salvation Army 1300 363 622

     

    www.salvoscounselling.salvos.org.au

     

     

    24/7 free telephone counselling service on different areas

     

    Bookings can be made by phone or online.

     

    A fee may apply for additional appointments, depending on your specific situation.

    SANE Helpline 1800 187 263

     

    www.sane.org

    Counselling by phone or chat on Mon-Fri from 9am-5pm, or by email. Free mental health information and referral service on weekdays during office hours.
    Suicide Call Back Service 1300 659 467

     

    www.suicidecallbackservice.org.au

    24/7 free counselling for anyone affected by suicide Counselling by phone, online chat and video chat.
    Headspace 1800 650 890

     

    www.eheadspace.org.au

     

     

    Counselling by phone or online chat, every day from 9am-1pm. Early intervention mental health services to 12-25 year olds, on four core areas: mental health, physical health, work and study support and alcohol and other drug services.

     

    1. Violence/ sexual abuse
    Organisation Contact details Expertise and service/ support hours

     

    Extra information:
    Interpreter Services 131 450

     

    www.tisnational.gov.au

     

    24/7 free translation/ interpreter services

     

    Call this service if you need someone to help you make a phone call in English.

     

    1800 RESPECT 1800 737 732

     

    www.1800respect.org.au

    24/7 free national sexual assault, domestic and family violence counselling service Counselling by phone or online chat.

     

     

    NSW Rape Crisis Centre 1800 424 017

     

    www.nswrapecrisis.com.au

     

    24/7 free telephone and online crisis counselling service for anyone in NSW – men and women – who has experienced or is at risk of sexual assault. Counselling by phone and online chat.

     

    1. Legal
    Organisation Contact details Expertise and service/ support hours

     

    Extra information:
    Interpreter Services 131 450

     

    www.tisnational.gov.au

    24/7 free translation/ interpreter services

     

    Call this service if you need someone to help you make a phone call in English.

     

    Inner City Legal Centre

     

     

    02 9332 1966

     

    www.iclc.org.au

     

     

    50-52 Darlinghurst Road

    Kings Cross NSW 2011

    Legal advice on different subjects for people on low incomes.

    Service hours:

    9am – 5pm (Monday, Thursday and Friday) and 9am – 8pm (Tuesday and Wednesday). Closed for lunch each day: 1pm – 2pm

    Bookings by phone.

    Free legal advice by appointment only on Tuesday and Wednesday evenings by volunteer solicitors. Call receptionist to check eligibility for the free advice

    Redfern Legal Centre (02) 9698 7277

     

    www.rlc.org.au

     

    73 Pitt Street

    Redfern NSW 2016

    Free legal advice to international students in NSW.

    Service hours:

    Monday – Thursday 9am-1pm & 2pm-6pm, Friday
    9am-1pm & 2pm-5pm.

    Advice is by appointment on a Wednesday evening.

    Bookings can be made by phone.

    Advice can be given in person, by phone or using video-link up.

     

    1. Relationships
    Organisation Contact details Expertise and service/ support hours

     

    Extra information:
    Interpreter Services 131 450

     

    www.tisnational.gov.au

    24/7 free translation/ interpreter services

     

    Call this service if you need someone to help you make a phone call in English.

     

    Relationships Australia 1300 364 277

     

    www.relationshipsnsw.org.au

     

     

     

    Offers family and relationship counselling as well as a range of specialist counselling services.

     

     

     

    Bookings can be made by phone.

    Counselling by phone, face-to-face or online.

    Costs for the counselling vary based on your income. There is a cost of $90 flat rate per one hour session of online counselling.

     

    1. Drugs & alcohol
    Organisation Contact details Expertise and service/ support hours

     

    Extra information:
    Interpreter Services 131 450

     

    www.tisnational.gov.au

    24/7 free translation/ interpreter services

     

    Call this service if you need someone to help you make a phone call in English.

     

    Clear Day Consulting (02) 9420 0788

     

    www.cleardayconsulting.com.au

     

    Suite 704 BMA House

    135-137 Macquarie Street

    Sydney NSW 2000

     

     

    Counselling for anyone who suffers with mild to moderate drug and alcohol abuse.  This program is not suitable for people with severe drug and alcohol abuse.

     

    Also other counselling areas available, check website for details.

     

    Bookings can be made by phone or online.

     

    One free 20 minute phone or Skype consultation.

     

    One hour face-to-face or phone/ Skype: $215

    40 min. phone: $130

    20 min. phone: $80

     

    Other fees can be found on the website when booking a consult.

    St Vincent’s Alcohol & Drug Information Service (ADIS) (02) 9361 8000

     

    www.yourroom.com.au

     

     

    ADIS is a NSW state-wide telephone service providing education, information, referral, crisis counselling and support about illegal drugs such as heroin, ice and cannabis, as well as legal drugs such as alcohol.

    ADIS operates 24 hours, 7 days a week. All calls are confidential and anonymous.

    This service is for:
    • People affected by drugs
    • Families
    • Friends
    • Professionals

     

    1. Gambling
    Organisation Contact details Expertise and service/ support hours

     

    Extra information:
    Interpreter Services 131 450

     

    www.tisnational.gov.au

    24/7 free translation/ interpreter services

     

    Call this service if you need someone to help you make a phone call in English.

     

    Gambling Help Hotline 1800 858 858

     

    www.gamblinghelp.nsw.gov.au

     

     

    24/7 free and confidential support for anyone affected by gambling.

     

    Counselling by phone (free) or face-to-face (fee may apply).

    Free self-help resources can be found on the website.

    The information on the website is in many different languages.

    Wesley Gambling Counselling 1300 827 638
    www.wesleymission.org.au
    gamblingcounselling@wesleymission.org.au
    Free gambling and financial counselling for individuals and families affected by problem gambling.

     

    Call or email for an initial assessment. Then book an appointment for a face-to-face session.

     

    Options:

    – personal counselling

    – financial counselling

    – family member

    counselling

    – legal services.

     

    1. LGBTIQ (Lesbian, Gay, Bisexual, Transgender, Intersex, Questioning)
    Organisation Contact details Expertise and service/ support hours

     

    Extra information:
    Interpreter Services 131 450

     

    www.tisnational.gov.au

    24/7 free translation/ interpreter services Call this service if you need someone to help you make a phone call in English.

     

    QLife Australia 1800 184 527

     

    www.qlife.org.au

     

    QLife is Australia’s first nationally-oriented counselling and referral service for Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) people.

    Call or online chat daily 3:00pm – Midnight

    Free self-help resources can be found on the website.

    It is a free service

    Not so straight Phone: 02 9206 2000
    Freecall: 1800 063 060www.notsostraight.com.au414 Elizabeth Street, Surry Hills NSW 2010
    This website will help you find lots of information and will show you lots of other places (both online and in the real world) that you can go to for support, advice and information about being gay, lesbian or bisexual.

    Office Hours 10am to 6pm – Monday to Friday

    Free self-help resources can be found on the website.

     

     

    1. Pregnancy
    Organisation Contact details Expertise and service/ support hours

     

    Extra information:
    Interpreter Services 131 450

     

    www.tisnational.gov.au

    24/7 free translation/ interpreter services

     

    Call this service if you need someone to help you make a phone call in English.

     

    Pregnancy Counselling Link 1800 777 690

     

    www.pcl.org.au

     

    Offers pregnancy counselling as well as a range of specialist counselling services.

    Monday to Thursday 9am – 7pm

    Friday 9am – 5pm

    Free, professional, confidential counselling in relation to pregnancy testing, unplanned pregnancy, post-abortion concerns, pregnancy support, pregnancy loss & adoption
    Birthline 1300 655 156

     

    www.birthline.org.au

     

    Offers pregnancy counselling as well as a range of specialist counselling services.

     

    Monday  – 9.00am – 4.30pm

    Tuesday  – 9.00am – 2.00pm

    Wednesday  – 9.00am – 1.00pm

    Thursday  – 9.00am – 4.30pm

    Friday  – 9:00am – 1.00pm

    Weekends and Public Holidays CLOSED

     

    If you think you may be pregnant and you want to be sure, or if you have had your pregnancy confirmed and are wondering what to do next, free pregnancy testing and counselling is available at Birthline.

     

    1. Medical Centres / Counsellors
    Organisation Contact details Expertise and service/ support hours

     

    Extra information:
    Interpreter Services 131 450

     

    www.tisnational.gov.au

    24/7 free translation/ interpreter services

     

    Call this service if you need someone to help you make a phone call in English.

     

    Broadway General Practice 02 8245 1500

     

    www.broadwaygeneralpractice.com.au

     

    Monday, Tuesday, Wednesday and Friday 8:30am – 7:00pm

    Thursday 8:30am – 9:00pm

    Saturday 9:00am – 6:00pm

    Sunday 10:00am – 6:00pm

    Our family practice is dedicated to providing you and your loved ones with personalised, professional, quality healthcare across a wide range of medical and support services.

    $70 for a consultation / $25 for a consultation with Allianz Insurance OSHC or NIB

    My Health Medical Centre 02 8197 1888

    www.myhealth.net.au

    Shop RB08 Lower Ground Level
    Central Park Shopping Centre
    1 Central Park Ave Chippendale NSW 2008

     

    Monday – Friday 9:00am – 5:30pm

     

    Saturday 9:00am – 4:00pm

     

    Sunday Closed

    Our aim at Myhealth is to give patients a better understanding of all aspects of their health and wellbeing.

    Myhealth has a number of branches across the Sydney Metropolitan area,.

    $50 for a consultation  / $20 for a consultation with Allianz, Bupa and NIB

    Doctors on Demand www.doctorsondemand.com.au

     

     

    Doctors available 24/7 via video chat A  ‘Doctors on Demand’ Telehealth video conference appointment is privately billed at the rate of $60 per 15 minutes during the hours of Mon-Fri 8am-6pm and Sat 8am-12pm. Outside of these hours, the 15-minute consultations will be billed at $90 each.

    Dr Elizabeth Woodcock & Associates

    Dr Macy Chan

    Dr Elizabeth Woodcock & Associates

    Suite 301, Level 3, 118 Christie St

    St Leonards NSW 2065

    Australia

    Phone: 0405 430 530

    Our multilingual Clinical Psychologist, Dr Macy Chan, conducts fluent therapy in English, Chinese (Mandarin and Cantonese) and has worked with clients from a variety of different cultural backgrounds. Macy sees children, adolescents, and adults

    Monday – Saturday 9am – 5pm

    A standard 50-minute therapy appointment is $200 and the initial assessment (1 hour) is $250. Medicare rebates of $124.50 per session are available for many clients. Fees can be paid by EFTPOS, cash, or credit card at the end of the appointment.

     

    NB: Links to associations that can help you find a counsellor to talk to. Both offer to locate a counsellor who speaks languages other than English, so you can search for a counsellor by language:

    1. The Australian Counselling Association (ACA) is a national professional association of counsellors andpsychotherapists with over 5,000 individual members:

    www.theaca.net.au/find-registered-counsellor.php

     

    1. The New South Wales Counselling and Psychotherapy Association (search by language possible):

    hwww.capansw.org.au/therapy/therapist-directory

     

    1. Jennifer (Yen-Erh) Chu – Sydney Counselling Centre – 02 9415 2223 – Level 4, 7 Help Street, Chatswood NSW 2067

    Jennifer is a registered Clinical Psychologist and a member of the Australian Psychological Society. Jennifer is fluent in English, Chinese Mandarin and Taiwanese (Hokkienese), and able to communicate in Japanese. She has a good understanding of Asian cultures and common issues and pressures that migrants may have in the new country.

     

    1. Finn Callanan – Life Supports – 1300 735 030 – Suite 1/ Level 6, 822 George Street, Chippendale NSW 2008

    Finn Callanan is a warm, skilful counsellor with over 20 years’ professional practice. She is also a member of the AASW. Finn has extensive experience in private practice and the community, government and non-profit sectors. She enjoys working with a diverse range of clients, including children, adults, couples and families. Finn also provides clinical training and supervision to other counsellors.